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Response Time
We typically respond to enquiries within 1-2 business days. For urgent matters, please indicate this in your message subject.
Business Hours
Monday to Friday, 9:00 AM - 5:00 PM AEST/AEDT. Messages received outside business hours will be addressed on the next business day.
Editorial Guidelines
Interested in contributing or have a story tip? Please include relevant details in your message and select "Partnership Opportunity" as your subject.
Review Requests
We purchase all games and hardware at retail pricing to maintain editorial independence. We don't accept free review copies or promotional consideration.
Accessibility Support
Need help finding accessible gaming options? We're happy to provide personalised recommendations based on your specific accessibility requirements.
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Experiencing problems with the website? Let us know what device and browser you're using, and describe the issue in detail so we can assist effectively.
Frequently Asked Questions
Do you accept guest posts or contributed articles?
We occasionally work with guest contributors who bring unique expertise or perspectives. If you're interested in contributing, send us your pitch including topic proposal, your qualifications, and writing samples via the contact form above.
We maintain strict editorial standards and Australian English style guidelines. All contributed content undergoes editorial review and may be edited for clarity, accuracy, and consistency with our voice.
Can I request a specific game or platform review?
We welcome review requests and use them to inform coverage priorities. While we can't guarantee we'll review every requested title, popular requests certainly influence our editorial calendar.
Please note we purchase all reviewed items at retail pricing and must balance review requests against budget, Australian availability, and relevance to our audience.
How do I report an error in a review or guide?
We appreciate error reports as they help us maintain accuracy. Use the contact form above, select "Feedback or Suggestion," and specify which article contains the error along with details about the inaccuracy.
We promptly investigate reported errors and update content when necessary, noting corrections transparently. Minor typos are fixed quietly, but substantive corrections receive clear notation.
Do you offer advertising or partnership opportunities?
We maintain limited advertising partnerships that align with our audience and values. All advertising and sponsored content is clearly disclosed and kept separate from editorial content and decisions.
If you're interested in advertising or partnership opportunities, contact us via the form above selecting "Partnership Opportunity" and include details about your proposal.
Can I use your content on my website or in my publication?
All content on Digital Gaming Guide is copyrighted. You may quote brief excerpts (under 100 words) with proper attribution and a link back to the original article.
For more substantial use, syndication, or republication requests, contact us via the form above with details about intended use, publication, and audience reach.
How can I stay updated on new content?
We don't currently operate a newsletter, but our homepage features our latest reviews, guides, and articles. Bookmark the site and check back regularly for updates.
Future plans include RSS feeds and optional email notifications for new content. Contact us if you'd like to be notified when these features become available.